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    Archive for the “Management” category

    Late Hours, Honesty And Saying NO

    by sachin on April 5, 2009

    Measure not by ‘time’ but by work done! The guys who GET this, will never have problem with the amount of hours you put in. …there is really no honestly only a perception of it. The more layers you peel off, the more you find underneath.

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    Saving Money

    by sachin on March 20, 2009

    Too often people at work are also falsely led into believing something untrue because they fail to see a deeper connection. We have been doing better at our finances in recent times with our bank account showing a surplus unheard of earlier. People thought this was mostly due to our customers paying us earlier than (…)

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    Email Replacements

    by sachin on March 8, 2009

    I hate email! There i said it. I am tired of trying to integrate our company into one unified platform. Google Apps do not work under proxy, Outlook is slow and way too expensive. ZOHO is way too slow. I decided to list the few things that i/we need and the possible options. We want (…)

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    Managing Priority

    by sachin on February 1, 2009

    One of the prime challenges we had been facing were concerned with priority. People just do not seem to understand priority. Traditionally priority has to be assigned by a person ‘in the know’ or by the team lead. He establishes the process and sets it in motion. The others follow the leader and work runs (…)

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    Customer Satisfaction And Revenue

    by sachin on February 1, 2009

    I hate bank X. The employees of bank X were rated on their ability for higher number of ‘product sales’. As is the norm, the bank reviewed it’s employees vis-a-vis revenue generated. This is akin to a local restaurant selling a large number of dinner plates in an effort to improve revenues but by compromising (…)

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    Checks In A System

    by sachin on January 23, 2009

    Lack of a robust process brings out chinks in your system in unpleasant ways. The incident below is a classic example of such a case. Our company had a long history of relationship with our subcontractors and had a certain element of trust relationship with them. Quite often we took whatever they said at face (…)

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    Delivery Double Penalty

    by sachin on January 19, 2009

    One of our customers recently remarked that he wanted to reduce his follow up visits to our plant as it wasted his as well as our time. Another of our customers sent us mail asking us to instruct our bankers to accept a 3% penalty on our bill for late delivery. The Connection The first (…)

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    Always Process Never People

    by sachin on January 11, 2009

    How to not forget where you kept your keys. How to not forget paying any particular bill. Now this is what most people do, They keep the keys in the same place everyday, some place easily in sight while on the move. They either pay it as soon as the bill arrives or keep a (…)

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    Single Personality

    by sachin on January 2, 2009

    There was a time when i used to work for a BIG company. I was paid a decent amount of money. I could afford a reasonably good lifestyle. But it was also a time when i had few pals and i had to drag myself to work 60% of the days. I had colleagues then (…)

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    Pseudo Jobs

    by sachin on December 19, 2008

    There is an update please see below. We have a man in our machine shop. He has been working with this company for more than a decade. He began as a ‘helper‘; then graduated to work on the drilling machine and later in assembly. Now he is a staff member and is in charge of (…)

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